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Pensioner suffered burn to her back in beauty salon

A pensioner who was receiving treatment in a beauty salon when a steamer fell on her back has been awarded £5,000 compensation.

The woman was 71 years old at the time of the incident. She had visited the salon for a back cleanse treatment, which involved using the steamer.

Having received a massage she was left in the room while the steamer was on. After about five minutes she became too hot and moved to cover herself with a towel.

As she moved, the steamer fell off the stand and on to her lower back. Her back was burned and she was left with a 3.5cm x 3.2cm scar. The scar was expected to fade but would still be visible if she wore swimwear or a low cut dress.

She took legal action against the salon, claiming it had been negligent in exposing her to risk of injury and failing to ensure that equipment on the premises was safe.

The salon admitted liability and agreed to an out-of-court settlement of £5,000 to cover the woman’s pain, suffering and loss of amenity.

Please contact us if you have been injured as a result of someone else’s negligence. You may be entitled to compensation.